Privacy Policy

Arham Jewellers ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains what information we collect, why we collect it, how we use it, and the choices you have.

1. Information we collect

  • Personal information: name, email address, phone number, shipping & billing address when you place an order or contact us.
  • Payment data: transaction identifiers and payment method details processed securely via our payment gateway (we do not store full card details on our servers).
  • Technical data: IP address, browser, device, pages visited, and cookies/logs for analytics and site performance.

2. How we use your information

  • To process and fulfill orders, manage returns, and communicate order status.
  • To respond to queries, support requests, and provide customer service.
  • To improve our website, personalize content, and provide relevant offers.
  • To comply with legal obligations and prevent fraud.

3. Legal basis for processing (where applicable)

We process personal data based on the need to perform a contract (order fulfillment), consent (marketing communications), legal obligations, and legitimate interests (fraud prevention, service improvement).

4. Cookies & tracking

We use cookies and similar technologies for essential site functionality, analytics, and optional marketing. You may manage cookie preferences via your browser settings. Disabling non-essential cookies may reduce site functionality.

5. Sharing & disclosure

We may share data with trusted third parties to operate our business (payment processors, shipping partners, analytics providers). We do not sell personal data to third parties.

6. Data retention & security

We retain personal information only as long as necessary for the purposes described and in accordance with applicable law. We implement appropriate technical and organizational measures to protect your data, but no method of transmission over the internet is 100% secure.

7. Your rights

  • Access, update, or correct your personal data.
  • Request deletion or restriction of processing where applicable.
  • Opt-out of marketing communications at any time.

8. Children

Our services are not directed to children under 13. We do not knowingly collect personal data from children without parental consent.

9. Contact

If you have questions or wish to exercise your rights, contact us at:

Arham Jewellers
Website: arhamjewellers.co.in
Email: info@arhamjewellers.co.in

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.